Privacy Policy

This Privacy Policy explains how houzey ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our website and services. We are committed to handling your personal information responsibly and in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

By using houzey, you consent to the practices described in this policy.

We collect information in the following ways:

• Information you provide — such as your name and email address when you contact us or submit an enquiry.
• Search and usage data — the searches you run, filters you apply, and pages you view, used to improve the product.
• Device and log data — IP address, browser type, and similar technical details collected automatically.
• Cookies and similar technologies — used to remember preferences and measure site performance.

We use the information we collect to:

• Provide, operate, and improve our search and neighbourhood-guide services.
• Respond to your enquiries and provide customer support.
• Understand how the site is used so we can make it better.
• Protect against fraud, abuse, and security threats.

Listing and geospatial data displayed on houzey is sourced from third-party providers via the Neighbourly platform and underlying MLS systems. This data is deemed reliable but is not guaranteed to be accurate or current. It is provided for your personal, non-commercial use to identify properties you may be interested in.

We do not sell your personal information. We may share information with service providers who help us operate the site (for example, hosting and analytics providers), under contractual obligations to protect it. We may also disclose information where required by law or to protect our rights and the safety of others.

We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent to certain uses of your information.
• Request deletion of your personal information, where applicable.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

houzey is not directed to individuals under the age of majority in their province or territory, and we do not knowingly collect personal information from them.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated through the site where appropriate.

If you have questions about this policy or wish to exercise your privacy rights, contact us at hello@houzey.ca.